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Returns & Refunds

Unopened mystery boxes can be returned within 30 days of delivery for a full refund of the item price. Because blind boxes are a surprise, opened boxes cannot be returned for not receiving a specific design.

Damaged or defective item? Email [EMAIL] within 14 days with your order number and a photo and we will send a replacement or refund.

Refunds are issued to the original payment method within 5–10 business days after we approve the return.

Last updated: [DATE]